Terms and Conditions

Business Information

Website URL: https://suria111.my
Products and Services: Suria 111 PPE Supplies offers a wide range of disposable personal protective equipment, including gloves, hairnets, aprons, gowns, and face masks. We cater to both businesses and individual customers through our e-commerce platforms and website, ensuring quality and reliability in our products.
Payment Methods: Bank transfer, DuitNow
Shipping and Delivery: We deliver within Malaysia only. Delivery times will be confirmed upon order.

Order Acceptance: We reserve the right to accept or reject orders at our discretion. Orders may be rejected due to product availability, errors in pricing, or other reasons.
Pricing and Fees: All prices are listed in Malaysian Ringgit (MYR) and are subject to change without notice. Taxes and additional fees may apply.
Returns and Refunds: Returns and refunds are accepted under specific conditions. Please contact us for detailed information on our return policy and procedures.

Responsibility for Lost Packages: Once the package has been handed over to the logistics provider, the responsibility for the package passes to the customer. Our company is not liable for any lost or damaged packages during transit.
Assistance with Insurance Claims: In the event that the logistics company offers insurance, our company will assist the customer in filing a claim with the logistics provider for any lost or damaged packages. Please note that the outcome of the claim is subject to the logistics provider’s terms and conditions, and our company cannot guarantee reimbursement.

Product Information: While we strive to provide accurate product descriptions, we make no guarantees regarding the accuracy, completeness, or reliability of product information.
Liability: We are not liable for any damages resulting from the use of our products or website, including but not limited to direct, indirect, or consequential damages.

Privacy Policy: Please refer to our Privacy Policy for information on how we collect, use, and protect your personal data.
Governing Law: These terms are governed by the laws of Malaysia.

Changes to Terms: We may update these terms from time to time. Changes will be posted on this page, and it is the customer’s responsibility to review the terms periodically.

Account Information: Customers are responsible for maintaining the confidentiality of their account details and for ensuring the accuracy of the information provided.
Usage: Customers must use our website and services only for lawful purposes and in accordance with our terms and policies.
Questions and Concerns: For any questions or concerns regarding our terms and conditions, please contact us at +60172551011 or email contact@suria111.my.